About

duster

Welcome to Spotless !

At Spotless we provide our members with an exceptionally high standard, cleaning, concierge, maintenance service for your home and office. Which encompasses every aspect of their lives. We ensure that each request is carried out with diligence and meticulous attention to detail. Everything we do is highly personalized and executed by a caring, English speaking and conscientious team.

We know that in order to work effectively, we must understand our member’s priorities, needs and preferences. It is only then we can offer the essential service that is our trademark.

This is what makes Spotless unique in Luxembourg.

 

Our Team

Who is your reference contact at Spotless?

 

Mariette Rodrigues Machado Managing Director


  • (+352) 621 717 802

Confucius once said “Choose a job you love, and you will never have to work a day in your life.” I have an associate degree in hotel management, worked in a 5 stars hotel for many years I acquired a very strong leadership, communication and interpersonal skills with the ability to exceed clients' expectations and focus on details & quality and customer service. I love spreading my good attitude among our clients, give them a smile, help and provide a quality service in their daily lives.

 

Our capabilities

Things we are good at

If you want a cleaning partner who works with you to get the cleaning in your home and business right and keep it consistent, that is what we do. With meticulous attention to detail, client-oriented solutions and a customer satisfaction rate that is unsurpassed, we aim to deliver a service which is as professional as it is affordable.
At Spotless we will provide at your request a cleaning lady that can linguistically understand your requests. The worst possible case is a cleaning lady who does not speak a word of English, does the cleaning all wrong and can’t understand what you need.
Unlike most of our competitors, we do have a strong operations trained department, totally customer focused and committed to looking after you. The difference with our service is simple: we take special requests from our clients very seriously
Cleaning Pro
 
Ironing Very good
 
Conciergerie Good
 
Aerospace engineering Need Improvement
 

Our Priority

Your protection is our top priority

We understand that your home or business is one of your greatest investments because it holds your most treasured effects. We treat your home or business, your key and your personal belongings with the utmost attentiveness and respect. When you invite Spotless into your home or business, we want you to feel confident with your decision.

If you aren’t home or your business during a cleaning we will safeguard your key, alarm or other. All of our team members go through extensive background checks so that you can have peace of mind when opening your home or business to our team. We value the trust that you place in us.

Meet our happy customers

  • I am really impressed with the professionalism at Spotless. Good service provided very reliably. Highly recommended.

    Georges Heinrich
  • Mariette helped me out when my regular domestic cleaner was recovering from an operation. I found her details in the ladies of Luxembourg Facebook group. She came round at extremely short notice, on the day to properly prepare for the end of tenancy clean. She brought all products and materials with her and two cleaners arrived to the one bed flat. The owner was pleased with the return state of the flat. She further offered to remove any bulk items left by the movers herself which was a huge help!!! She was an angel. I had an incredibly stressful move to coordinate and many people let me down but Mariette was extremely service orientated happy, smiling and positive and willing to go above and beyond to help me out. It's very rare in Luxembourg to find a true service orientated company so had I not been leaving I would have had her back!

    Kathryn Callow
  • We use Spotless.lu for a bit more than two months, every week. It is the best service my girlfriend an I have experienced so far. It is "spotless" all the time. Mariette Machado and her colleagues have great attention to details and show good initiative. Great skills, polite and organized. Exactly what we needed.

    Alexandra and Quentin
  • From the moment that I spoke to Mariette, I knew that we were going to receive the same high quality service that we have back home in Canada. After years of not being satisfied with how my home was cleaned in Luxembourg, I remember feeling a sense of relief, like weight was lifted off my shoulders. She spoke English perfectly and understood all of our concerns. She follows up, ensures that you are completely satisfied with the results Since she has lived and worked for the hotel industry in the US, she has a professional and positive attitude which has trickled down to her employees positive and hard working spirit. Although only opened in 2016, you are what Luxembourg needed. 5 stars for Mariette and Spotless!

    G.K.